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All orders are placed immediately
after the order is placed, therefore if you cancel your order will incur an
automatic administration / processing charge of 10% . If
the product has left our facility or the factory there may be a restocking
fee that will be assessed if the product is refused or returned. Customer is deemed to
have accepted the Products unless written notice of rejection is received by
Eppler Company within 10 days of after delivery. Noted exception is on
export orders where all sales are final, this can be found under Export Policy . All returns are
subject to manufacturer's review and acceptance of the return and are subject
to restocking fees. All product MUST be in original container and packaging,
and not installed under any circumstances for the return to be considered.
They must be in re-sellable condition. Again, any returns are subject to
manufacturer approval and only when we receive credit will a credit be issued
back to your credit card, less the administration / processing charge of 10%. Please note: Your
credit card receipt will be charged out as Eppler Company. If any chargeback occurs
from the credit card company without a dated email or fax or letter providing
24 hours (business day) notice you will be subject to a processing charge of
$25.00. |